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Hospitality Net Industry News - USA & Canada Newsfeed

How To Transform The Customer Experience

Want to engage and connect with your customers more effectively? Then listen to what Matt Gillin, the co-founder and CEO of Relay Network, has to say. I had a chance to interview Matt for my Be Amazing or Go Home TV show, and he shared specific insi...

Coronavirus: Your Rights As A Traveller

With new cases of the coronavirus being diagnosed in more and more locations, it's hard to predict where it will pop up next. But one thing is for certain: the disease has already become a nightmare for travellers and the tourism industry alike. Chi...

As Coronavirus Spreads Beyond Asia, Global Tourism Sector Must Brace Itself For Significant Headwinds, Says GlobalData

Following the news of serious coronavirus outbreaks outside of Asia, the tourism industry must ready itself for a rocky ride. Nick Wyatt, Head of R&A and Travel & Tourism at GlobalData, a leading data and analytics company, offers his view on the si...

Radisson RED Nashville Arts District to open late 2021

Marking the brand's entrance into the Music City, Radisson RED Nashville will be part of an existing commercial building, following an extensive renovation which includes adding six floors to construct the hotel. Guests will be able to book any of t...

Fuel Appoints Susan Spivey to the Role of VP of Business Development

Myrtle Beach, SC - Fuel, the premier provider of hotel marketing software and digital agency services for the hospitality sector, has appointed Susan Spivey as Vice President of Business Development. As Director of Business Development, Spivey will ...

D-EDGE Hospitality Solutions extends its offering with a hotel CRM

Paris - In today's hotel ecosystem, guest data is scattered across many tools: PMS, CRS, official website... which leads to unreliability. In a recent study, CRM experts at dailypoint™ analysed over 4.5 million reservations across 120 hotels and fou...

Dallas' Newly Opened HALL Arts Hotel Joins Crescent Hotels & Resorts Latitudes Collection

The new HALL Arts Hotel, which opened its doors in the Dallas Arts District in December 2019, has joined Crescent Hotels & Resorts' Latitudes collection of lifestyle hotels & resorts. Based in Fairfax, Virginia, Crescent Hotels & Resorts is a nation...

Hotels Aim to Help Guests Travel Lighter

For many travelers, packing a suitcase is a stressful endeavor; packing light, a perpetual fantasy. To help guests ditch excess baggage, hotels are partnering with fashion companies to deliver Instagram-worthy outfits directly to their guest rooms. ...

Expedia will cut 3,000 jobs to simplify ‘bloated’ business

Expedia said it's cutting thousands of jobs, striving to simplify the "bloated organization" and return the online travel giant to more disciplined growth. The staff reductions will affect about 3,000 employees, including 500 people in Expedia's Sea...

New Skift Research — Millennial Parents: The New Generation of Family Travel

Millennials have long attracted much of the travel industry's attention, and rightly so. However, the Millennial parent perspective has been somewhat overlooked, even though in many countries, the majority of those in this generational cohort have c...

InterContinental® Hotels & Resorts reveals multi-sensory experiences in seven cities around the world that have been voted as InterContinental ICons 2020

• InterContinental® Hotels & Resorts unveils some of the most authentic ways to experience New York, London, Dubai, Paris, Mexico City, Sydney and Shanghai, inspiring and redefining travel in some of the world's most famous cities in 2020 • The cura...

Pop-Up Concepts and Genuine Experiences

What benefits are there to a Pop-Up hotel concept when it comes to creating meaningful experiences for your guests? And what is the key to any guest experience? These questions and more in this episode of the Hospitality Unsettled Podcast Starring F...

Hilton Again Recognized as One of the World’s Most Ethical Companies

Every day, Hilton Team Members across the globe expertly navigate complex, multi-faceted ethics questions, from safeguarding communities to data privacy and protection. This week, for the third consecutive year, Hilton has been identified as one of ...

Wyndham Hotels & Resorts Named as One of the World’s Most Ethical Companies by Ethisphere

PARSIPPANY, N.J. - With a commitment to acting with integrity and a mission to making hotel travel possible for all, Wyndham Hotels & Resorts (NYSE: WH) has been recognized as one of the 2020 World's Most Ethical Companies by the Ethisphere Institut...

A Joint Statement On Tourism And COVID-19 - UNWTO And Who Call For Responsibility And Coordination

As the current outbreak of the Coronavirus Disease (COVID-19) continues to develop, the World Health Organization (WHO) and the World Tourism Organization (UNWTO) are committed to working together in guiding the travel and tourism sectors' response ...

Aparthotels Adagio® Celebrates Accelerated Global Growth

Since its inception in 2007, Aparthotels Adagio® has established itself as the European leader in aparthotels. 2019 marked a year of exceptional performances for the brand, including seven openings in four countries and an additional 17 aparthotel s...

Four Trends Disrupting the Food Service Industry

Commodity deflation compromising grocers' revenue growth. Demographic and generational change impacting dining out behaviors. Foodie experiences in one day and out the next. The USD 1.5 trillion food service, restaurant and grocery industry is a tre...

Radisson Hotel Group Announces Global Plan For A Future With Reduced Single-Use Plastics

Minneapolis - Radisson Hotel Group will implement bulk amenity dispensers across all brands by the beginning of 2022, replacing small bottles for common bathroom products. This action will remove 57 million miniature amenities from circulation, avoi...

Renovation of Hilton Myrtle Beach Resort to be completed by June 2020

EOS Investors LLC (EOS), a privately held real estate investment firm, has unveiled plans for a multi-phase $50 million dollar renovation of the Kingston Resorts® properties, beginning with a comprehensive $20 million dollar investment in the Hilton...

Centara Hotels & Resorts Accelerates Expansion in 2020 with Eight New Hotels and Resorts in Four New Countries

Bangkok, Thailand - As the world enters a new decade, Centara Hotels & Resorts, Thailand's leading hotel operator, is accelerating its global expansion with plans to open new hotels and resorts in some of the world's most dynamic destinations. In 20...

​CWT And GBTA Report: Drivers, Opportunities And Constraints To Improve Sustainability In The Travel Industry

CWT, the B2B4E travel management platform, and GBTA have published today 'The Big Idea: How Can We Make Business Travel More Sustainable?'. The report's findings stem from a large-scale brainstorm session on this topic, hosted during the GBTA Confer...

Hotel Mogel’s 2019 Hotel of the Year Awards

Five years ago, I decided that it was time that hotel properties and the managers who work tirelessly to deliver an impeccable guest experience deserved their own awards. After all, watching the Academy Awards, Golden Globes and Emmy's are great on ...

Refashioning Of Chicago Icon To Redefine Luxury In The Gold Coast

The Ritz-Carlton, Chicago will once again redefine luxury in Chicago as the hotel is set to bring refashioned guest rooms and suites to the Magnificent Mile in Spring 2020. Inspired by its iconic address that unites city, lake and sky, the refashion...

Nor1 Brings Advanced Machine Learning Upsell Technology to ITB Berlin 2020

Nor1, the global leader in hospitality upgrade, upsell, and merchandising technology will exhibit at ITB Berlin - The World's Leading Travel Trade Show®. This year's mega-event takes place at Messe Berlin, Germany from March 4th to 8th, 2020. Nor1 w...

Will The Coronavirus Outbreak Cause A Global Economic Downturn?

The COVID-19 coronavirus outbreak, also known as Wuhan pneumonia, is at the turning point from an epidemic to a pandemic. According to the update at the Centers for Disease Control and Prevention on February 22, a total of 32 countries/regions have ...